Privacy Policy

Vital Boost recognizes and respects its users’ right to the protection of their personal data, in accordance with the General Data Protection Regulation (hereinafter, GDPR), established by EC Regulation No. 2016/679.

The personal data of users of our website (at dev.vitalboost.pt) are collected in order to enable the provision of the service provided by Vital Boost, as without the collection of personal data it is not possible to carry out commercial operations through the website .

See our Privacy Policy below.

1. Collection of personal data (purposes):

Data from users of our website dev.vitalboost.pt is collected while browsing the website, namely for the following purposes:

Make the purchase of products;
Make requests for clarification about products and other aspects related to Vital Boost;
Registration in the affiliate program;
Request for price comparison;
Product evaluation;
Use of the Blog and distribution of content;
Dissemination of news, information and promotions.

While browsing our website, users may be asked to provide the following data, depending on the purposes for which they are intended:

– Full name;

– Postal code;

– E-mail;

– Telephone or cell phone number;

– Date of birth;

– Tax Identification Number;

– Link to social networks.

In addition to the purposes described above, your personal data may be used on an ancillary basis to improve the experience of using our website.

The data collected during browsing may therefore be used to analyze and improve certain tools and functionalities available on our website, in order to improve the user experience.

By logging in through Google, the user declares that they expressly agree to Vital Boost‘s Terms and Conditions and Privacy Policy.

By registering on the Vital Boost website, the user also declares that they accept to receive information about products and promotional campaigns established by Vital Boost via the email provided by them.

At any time, the user may choose to stop receiving information about products and promotions. To do this, you can change your preference in “My Account”, or click on the link to stop subscribing to emails, or send us an email from your customer account with “Remove” in the subject, or contact us by any of the following means: email, telephone or post.

The data provided by the user may be necessary to help ensure the security of our website and services, for affiliation purposes, for statistical purposes, to perform data backups, to disseminate news and promotions, and to be able to finalize the your order, including for the correct issuance of an invoice, delivery of the order to the address provided, and telephone contact to resolve delivery incidents.

In the case of orders with cash on delivery, or with potentially incorrect data, the information may be confirmed by telephone with the user before accepting the order.

The data collected during the purchase may be processed for the purpose of providing the products and services purchased and ensuring the appropriate recording and monitoring of transactions carried out, particularly when choosing the delivery company and payment method.

The data collected for notifications, and obtained by subscribing to email notifications, at the time of registration, or in the various email registration forms available on the website (questions about products, price matching, application for the affiliate program , contact via form, subscription to stock replenishment notices and subscription to a newsletter) may be processed to disseminate news, information, promotions and launches of services and/or products or campaigns from Vital Boost.

For users who express an interest in fitness and sports and who have a notable online presence, the affiliate program may be an option. As part of the affiliate program, we collect your data so that we can analyze applications and send you news, information and promotions from Vital Boost.

The purpose of personal data collected on the blog is to send relevant information to the reader, namely supplementation initiation manuals, as well as sending news, information and promotions from Vital Boost.

The personal data collected on the website for price comparisons is part of the “Price Match” program and is used to analyze price matching requests made by the user, as well as to submit information about Vital Boost products.

The personal data we collect may be used to answer questions made by the user through our website, as well as to submit information about Vital Boost products.

Personal data may be used for processing and advertising, on the product page or on any page on the Vital Boost website, or used for promotional purposes on other digital and offline platforms, and to improve Vital Boost services.

We warn you that we do not sell your personal data, nor do we disclose it without your consent.

2. Transmission of personal data to third parties:

The person responsible for processing personal data collected by Vital Boost may, exceptionally, count on the help of some partners so that, on behalf of Vital Boost and in accordance with our guidelines, they process some of the personal data, with the processing being carried out in accordance with with this Privacy Policy and in compliance with the technical instructions provided by Vital Boost.

These partners will not be able to transmit your personal data without the authorization of the person responsible and will not be able to subcontract other entities without the express authorization of the person responsible for processing the data, ensuring their confidentiality and security.

3. International Transfer of personal data:

Some of your personal data will be processed by third countries, including outside the European Union, but the rights of the holder of personal data will be fully guaranteed under the terms of the GDPR.

4. Conservation of personal data:

Personal data collected by Vital Boost under the terms of the Privacy Policy may only be kept for the period strictly necessary, taking into account the purpose of collection.

If within a period of eight years no relevant contact occurs with the holder of the personal data, Vital Boost undertakes to delete or encrypt the respective personal data, except if these are necessary for the exercise of its activity or for the fulfillment of obligations of a legal or judicial nature.

At the end of the period indicated above, personal data will be definitively deleted or encrypted, without prejudice to the exceptions already mentioned.

5. Right of access and information:

The holder of personal data may at any time request Vital Boost information about the content and processing of personal data collected, namely:

– Purpose for which they are intended;

– Legal base;

– Identity of the data controller or data protection officer, if this figure is implemented;

– Period during which the data will be kept and criteria used to establish this period;

– Categories of personal data in question;

– Recipients or categories of recipients to whom personal data have been or will be transmitted;

– Expected period for the conservation of personal data (when possible) or criteria used to establish this period;

– The origin of the personal data – if they were not provided directly by the holder;

– Existence of automated decisions and useful information about the logic of these decisions (including profiling) and the importance and consequences that the processing of this information may have for the data subject.

In addition to this information, the holder of personal data may:

– Request the rectification, deletion or limitation of the processing of your personal data or oppose such processing.

– Submit a complaint to a supervisory authority (in Portugal, the National Data Protection Commission – CNPD).

Providing copies of documents being processed will not harm third parties and is free of charge. If copies of additional documents are requested, we may charge you a fee to cover administrative costs.

– Be informed of the appropriate guarantees regarding the processing of your data if it is transferred to a third country or an international organization.

The holder of personal data may also request access to them and their rectification at any time, whether to supplement or correct incorrect or imprecise data.

6. Right to be forgotten, limited and opposed:

The user may request the deletion of their personal data, without undue delay, when:

Your personal data is not necessary for the purposes that justified its collection;
Revoke the consent on which the processing of personal data is based, without any other legal basis justifying such processing;
Present opposition to the processing of personal information, without there being a legitimate interest that justifies such processing;
The processing of personal data was carried out illegitimately or illegally;
Compliance with legal obligations;
Personal information was acquired through information society services.

The right to be forgotten may be limited if Vital Boost is obliged to comply with legal and/or judicial obligations that require the processing of the data in question, to exercise the right to freedom of expression and information provided for constitutionally, or in the event of public interest in the dissemination of data, such as in the context of scientific, historical investigations or for statistical purposes.

The user may limit the processing of their personal data in the following cases:

Rectify the accuracy of your personal data;
The processing of information is illegitimate and is not intended to eliminate your data, but rather to limit its processing;
Your processing is not necessary, except to comply with legal obligations;
During the period of verification of objection to the use of personal data.

In a situation where the use of personal data is limited, Vital Boost undertakes to use the data collected with the consent of the data subject or if it is obliged to comply with legal and/or judicial obligations that require the processing of the data in question, for the exercise of the constitutionally foreseen right to freedom of expression and information, or in case of public interest in the dissemination of data, such as in the context of scientific, historical investigations or for statistical purposes.

The holder of the data subject to processing may at any time object to the processing of their personal data. In this case, the data will no longer be processed by Vital Boost, unless there is a legitimate legal justification for its use or if it is strictly necessary for legal or judicial purposes.

The data subject may object to the processing of their personal data for direct marketing purposes.

7. Right to complain:

If you consider that the processing of your personal data violates the GDPR, the data subject may contact us by email or letter to the address at the headquarters of Vital Boost, so that we can clarify the situation.

The data subject may at any time complain to the responsible authority of the Member State where he resides, where he works or where the offense was committed.

8. Portability:

If the holder of personal data needs part or all of the personal data to conclude a contract or other legal instrument or for pre-contractual procedures, and if the data is processed automatically, he or she may, without prejudice to third parties, receive, in a structured format, commonly used and machine-readable, your data and transmit it to another data controller or authorize us to provide it to another data controller. This right is not applicable if the disclosure of information violates the public interest.

9. How to exercise your rights:

To exercise your rights to ask any questions regarding the Privacy Policy, there is a Data Protection Officer (DPO) who is available to answer any questions. You can contact him via email: contact@dev.vitalboost.pt

10. Security:

Your personal data is stored on secure IT equipment. All passwords are encrypted. To ensure your privacy and security, do not disclose your password to third parties.

At Vital Boost we have a secure connection (SSL), accessible to all relevant pages, such as login, registration, checkout and payment processing.

If we detect a breach of your personal data, we will notify the supervisory authority within 72 hours.

11. Cookies:

Cookies are small data files transferred from a website to your computer’s disk.

Vital Boost may use cookies to identify you if you return to our website.

Cookies do not contain personal information such as name, address, credit card number and other information considered confidential.

The browsers allow you to delete the cookies on your computer. However, if you have your cookies blocked, you will not be able to register and access our site, nor make purchases on the site, in addition to not being able to benefit from the benefits that these small files can offer you. To make purchases without having cookies activated, please contact us.

By using the Vital Boost website you agree to this Privacy Policy as well as the use of cookies, which are as follows:

zenid, __cfduid, COOKIES_OF_COUNTRY_CODE: to identify you when browsing the website and to identify your behavior while browsing the website.
COOKIES_OF_IP_CLIENT, COOKIES_OF_COUNTRY_ID, COOKIES_OF_COUNTRY_DEFAULT_LANGUAGE,: to store information about your preferences and to help us personalize the information we make available to you.
utm_campaign, utm_source, utm_medium, coupon_code: to help us select which advertising we should show you taking into account the degree of relevance to you.
Cac, CLIENT_ACCEPT_COOKIE: to store your preferences regarding the use of cookies in a more general way.

These are examples of other cookies used by partners:

Google Analytics

Gathers information about the use of our website and creates reports relating to the use of the website.

Relevant cookies: _ga, _gid, _gat, __utma, __utmb, __utmc, __utmt, __utmz

AddThis

Tool that allows you to share blog content on social networks and with friends.

Relevant cookies: __atuvc, __atuvs, bt, di, dt, loc, psc, ssc, uid, uvc

Facebook Pixel

Tool that helps evaluate the behavior of people who arrived at our website through Facebook.

Relevant cookies: xs, wd, sb, presence, pl, m_pixel_ratio, fr, datr, c_user, act

Typeform

Tool that allows you to fill out forms online.

Cloudflare

Partner specialized in accelerating websites and content distribution (CDN).

Relevant cookies: __cfduid

Most browsers allow you to refuse, accept or delete cookies. The process for doing this varies depending on the browser.

Here are some ways to do this within different browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: https://support.mozilla.org
Opera: http://www.opera.com/help/tutorials/security/cookies/
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari: https://support.apple.com/kb/PH21411
Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

12. Final provisions:

We reserve the right to change the Privacy Policy at any time, respecting the provisions of the General Data Protection Regulation.

Any changes to our website’s privacy policy will be posted online.

This website is owned by Vital Boost and is developed by the company Vital Boost Club Privado Lda. Portuguese company based in Portugal, with NIPC number 517794810 and headquartered at Av. Praia da Vitória 75 B, 1050-183 Lisbon, Portugal.

If you need to contact us, or if you have any questions or suggestions regarding our Privacy Policy, you can do so as follows: